"Thank you for the excellent service in ordering parts for my Little Wonder Modular Village Marine Watermaker. I have had this watermaker for 10 years in my 36 foot sailboat in the Caribbean. The watermaker has run reliably with virtually no maintenance for those years following only the recommendations in the manual. I replaced the membrane last year after 9 years of excellent 6-8 gallons per hour output. The only problem I have had was having to replace the bearings in the motor from having spilled salt water inadvertently on the motor.
I have also owned other brands of watermakers which were not nearly as trouble free as the Little Wonder. For anyone who wants a trouble free, reliable watermaker, I would recommend the Little Wonder without reservation."
"I wanted to thank you for your help in getting our Racor Village Marine Stowaway up and going. We were on the waterway and could not get the proper pressure for the unit to function. You walked me through a number of checks - explaining how and why- by cell phone. You were clear, logical, kind and very patient through the 40 minutes call. The unit is working perfectly and I have a greater understanding of the whole operation. Thank you for you superior knowledge and ability – and sharing that with me. I also wanted to thank Tom Conners for returning my call about the same issue. You are a great bunch of guys and helped us to have another great day on the water."
"I just wanted to thank you for all the professionalism of your Racor VMT crew in Point Loma (San Diego). They have been so good to us, and we are going to be Village Marine Tec. and Parker Racor fans for life. We are a very hard working team and I personally promote your watermakers every chance I get."
Capt. Alex Edwards
Angel and the Badman II
"I have purchased a STW800 w/auto flush watermaker from your San Diego store a Village Marine watermaker. Not only is the product very good, but its reputation is greatly enhanced by the excellent work performed by your San Diego people. They did it right and left me feeling comfortable with the end result. Your San Diego reputation is very high because of their work. I would not hesitate to recommend them to my friends.
I have thanked them accordingly; they deserve a "well done'' from you."
Vessel: Ayeea X
Owner: John X. Tsirimokos
"Joe Vaccaro here, I recently purchased a 1994 Azimut 65’ Pinnafarina equipped with a 800 GPD water maker. The water maker was installed in 1999 and the water maker was not used because the boat was then up in fresh water since. When I purchased the boat it had a total of 38 hours on the water maker and was in desperate need of major service as well as a million problems as a result of sitting without use for so long.
I have been working with Greg since I took delivery of the boat. Greg is clearly an asset to your company. He had knowledge beyond belief and his representation of Parker Racor and standing by the product is extremely surprising. He knows the machine like the back of his hand. I sent him a clip from my cell phone of what the machine sounded like and he was able to diagnosis the problem without even seeing it, amongst other things. As of right now, the R/O machine is working perfectly. I must say without Greg I probably would have trashed the machine and given up on R/O. The service I received from Greg has been fantastic and I would recommend Gregg and Parker Racor as a result of Greg’s service 1,000 times over."
Vessel: Azimut 65' Pinnafarina
Owner: Joe Vaccaro
wanted to send Village Marine some feedback on my experience
with my water maker. Could you pass this on?
I am super, super happy with the decision to go with Village Marine, and with
the choice of model/options. The unit has exceeded our expectations in every
respect. I am particularly pleased with the ease of operation now that we are
used to operating it with its remote control unit.
We have been sailing for two months so far this summer (I have a leave of absence
from my work) with an average of 4 people aboard at any given time. We run a
washer/dryer every other day and do a fresh water wash down of the boat at least
weekly. We have not taken on any shore fresh water during the entire two months.
The Village Marine unit easily supplies all of our fresh water needs. This has
been a tremendous benefit during our cruising since we have generally been in
remote areas of Nova Scotia and Maine. I am a very happy Customer and have
recommended Village Marine to anyone who asks. Please pass on my compliments
to the Village Marine team.”
Cruising in NE USA and Canada with a Village Marine STW model watermaker aboard
have been in Honolulu, HI for the past 4 years refitting our
boat after 25K miles of cruising the West Coast of America
and the South Pacific. We are planning to head again this spring.
One of the items on the refit list was moving our Little
Wonder Watermaker to a new location and getting a
complete service performed on the unit.
As we started this project we tried to determine just how many hours that Little
Wonder had run. As best we can figure, over the course of 4 1⁄2 years,
the unit ran at least 7000 hours producing somewhere around 42,000 gallons
of fresh water!!! The only problem we ever had was when we sailed through an
oil slick, forgot to turn the unit off and damaged the membranes. Other than
changing the membranes, I can honestly say that I never had a single problem
with the unit. I changed the oil in the pump a couple times, but I never even
had to change the belt on the unit. It has truly been the most reliable piece
of equipment we have on the boat!
On our way down the coast of California in 1999 we stopped in at Long Beach
and had the factory upgrade the unit to its current configuration. The people
at Village Marine Tech were fantastic. They not only upgraded
the unit, but also picked it up and delivered it back to us at the marina.
I can’t say enough good things about this company and it’s employees.
In our travels, we have met many other cruisers with Little Wonder watermakers
on their boats. All of them have expressed the same level of satisfaction we
have experienced. Anyone looking for a watermaker that will easily produce
35 to 50 gallons of water a day, every day, for years on end, need look no
further than this unit. It truly is a Little Wonder!!! I think I forgot to
mention that our system is still working just fine, but after 7000 hours of
use, I think it’s earned a complete servicing. I’m looking forward
to producing another 50,000 gallons of water once I get the unit back!
If anyone would like to talk with me directly about my experience with this
unit, please feel free to give them my email address."
Gene & Sheri Seybold
Valiant Esprit 37
Currently in Honolulu, HI heading back to the South Pacific in the spring!
had a Little Wonder on the 32-foot sailboat
(a Gulf 32), which I sailed from San Francisco to Thailand.
It was about the best-performing piece of equipment on the
boat, so naturally I purchased another VMT unit when I bought
M/Y "Knot Yet II"
Name withheld by request
Currently in Umag, Croatia
Jorgensen writes that he purchased a second hand LW150 watermaker
about 8 years old and took it to the Ft. Lauderdale VMT store
for service ...
" While I waited in the Village Marine Tec. offices, your team replaced
the membrane, reversed the end-caps, and had my aging unit running along at full
capacity in less than two hours. When the work was completed I received a full
briefing on the troubleshooting and repair from (the staff whose) perseverance,
attention to detail, and professionalism made both me and my wife very pleased
and appreciative since we can now sail into unknown areas certain that our fresh
water needs will be met, if not exceeded. We know that Village Marine Tec. has
large corporate and government contracts, and that we must be the smallest customer
imaginable to you, but your team in Ft. Lauderdale made us feel that we were
their top priority, and for that you've gained loyal customers who will certainly
spread this story to other cruisers considering watermakers for their vessels.
Please pass along our thanks and appreciation to your Fort Lauderdale team. Our
comfort and safety at sea have certainly been enhanced by their efforts."
27' Nor'sea sloop
Area Sailing: East Coast USA / Bahamas
Owner: Alan Jorgensen, USCG (Retired)
love our STW 400. We have been using it for
more than eighteen months, while cruising in the Caribbean. We
have 45' Lagoon catamaran, and spend most of our time away from
marinas. We have been lucky with the support from all my major
system vendors, but absolutely love Village Marine. When we first
installed our unit, there was some confusion and the factory
sent ours wired for 110 Volt and we had requested 220 Volt. There
was no technician available, in our area, and so Village Marine
Tech support talked me through, on the telephone, changing the
wiring in the motor to allow for 220 Volt operation. The point
is that this is one example of the very fine factory support.
At the end of the day, I expect that most of the RO units are
similar. However, when one needs support, that is the true test
of the company. Village Marine has been superb. We have not had
any problems with the unit, but have needed some handholding,
from time to time, on maintenance issues. The support groups
in San Diego, Ft. Lauderdale, and the factory have been fantastic.
We only have about 1000 hours on the system, but it has worked
without a problem. It is so very simple, especially compared
to other units that some of our friends have. We would highly
recommend Village Marine and the STW 400 to anyone considering
an RO unit for their boat.”
John and Marcia Kamps
are … sailing around the East Coast of the Republic of
Panama. We have the Village Marine Tec Squirt 600 and
love it. Our unit has 2195 hours and has been our sole provider
of fresh water for over 4.5 years. If your figure that out, we
have averaged over 35 gallons per day every day. We LOVE our
water maker!! In fact most other cruisers are tired of our constant
positive statements about our Village Marine while they complain
about their Pur or Spectra.”
withheld by request.
for not getting back to you sooner, ...i wanted to let you
know how very much i appreciated your intervention and help
concerning the installation of my (Little Wonder) VIP water
maker...the unit now performs very well with a stable 800psi
(reduced to 700psi here in the san francisco bay area due to
the moderate water salinity)... i am sure the addition of the
20mic prefilter with the pump assist will prove to be a good
addition here in the bay and coastal waters and for off-shore
use as well....many thanks again to village marine..."
Michael Payne, Captain and Owner
40 Ft Ketch
San Franscisco Bay